Customer Reviews for VEVOR Inflatable Floating Dock, 10 x 10FT Inflatable Dock Platform, Non-Slip Water Floating Dock Mat with Portable Carrying Bag & Detachable Ladder, Floating Platform Island Raft for Pool Beach Ocean
3.04x3.04 m
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Dock1234 Dock Disappointment
4.57x1.82 m
The idea is a good one, but the dock arrived with a small hole in it. I did not realize there was a hole until I bought a pump to inflate it, put it in the water, and saw bubbles. Upon inspection there was in fact a very small pinhole next to a seam. I have been trying to contact customer service FOR THREE WEEKS. They automatically close the ticket but never contact me other than the AI email saying my ticket will automatically be closed. This is the worst customer service I have ever experienced.
1 people found this helpful
Darnit Regret
3.04x3.04 m
Wish it would've come with a patch kit. Unable to repair
0 people found this helpful
craig Owner
3.04x3.04 m
Bag it came in broke first time we used. The overall quality of mat is good. It is big and bulky and hard to roll up at the lake
0 people found this helpful
Andrew Slippery
2.43x1.82 m
Overall the kids love it tied to the back of our boat. The only real downside is that it's very slippery and therefore dangerous. I will be looking to add grip like a SUP.
0 people found this helpful
Elissa Swim mat
2.43x1.82 m
We want to love the swim mat but it keeps deflating. I contacted customer service but still waiting for a response
0 people found this helpful
Leanne Hole in Seam
Bought it on June 20 2024, used for about 4 months. Just brought it out for summer and blew it up to find out it has a hole on the seam 😭.. waiting to hear back from customer services - it has not been a year so hopefully under warranty- so sad it seems so durable for that to happen - I hope this is a one off and rare for it to come undone at the seam
0 people found this helpful
Julien Plate-forme
3.04x3.04 m
Malheureusement gonflée et trouée!
0 people found this helpful
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Sarah Defective product received
Orange 3.05 m
Probably would have been great if I did not receive a defective product with a air leak in the seam. Customer service is horrible. Instead of sending me a product free of manufacturing defects they told me to fix it and offered me $30?! Ridiculous, will not purchase anymore Vevor products.
3 people found this helpful
Antonio Pessimo acquisto
2.13x2.13 m
Pessimo acquisto, pagato ad un prezzo molto più alto, rispetto a prodotti in commercio, simili ma con rifiniture e colorí più seri.
0 people found this helpful
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Michael Smith Mr.
4.57x1.82 m
Float received with a small leak. I have used the float one time and had to add air after 3 hours of use.
1 people found this helpful
