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VEVOR Manual Die Cutting Embossing Machine 22.9 cm Opening For Art Craft Scrapbooking

Customer Reviews for VEVOR Manual Die Cutting Embossing Machine 22.9 cm Opening For Art Craft Scrapbooking

226 mm

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178 Reviews
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laure laure
DA SILVA
160 mm
très contente de mon achat quelques petites frayeurs au niveau de la livraison mais rien de bien grave
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pirjo.f pirjo.f
Embossauslaite
160 mm
Korttiaskartelua varten ostin mutta olikin Suuri pettymys, kun tajusin ettei tilaamani malli olekaan kokoonlaitettava, kun nämä laitteet muutenkin minulle uusi tuttavuus. 🥺
0 people found this helpful
Customer Service Reply: Olemme luoneet sinulle tukipyynnön, jotta voit seurata ongelmaa. Asiakastukitiimimme ottaa sinuun yhteyttä sähköpostitse ja antaa päivityksiä, kunnes ongelma on ratkaistu. Tarkista sähköpostisi viipymättä viestiemme varalta.
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curly73447@icloud.com curly73447@icloud.com
No luck.
160 mm
I had high hopes for this die cutting machine. I’m an avid crafter and journal lover, so I work with paper and cardstock often. No matter how I use this die machine, it either will not glide through without putting so much pressure on it that I’m scared the handle will snap off. I’ve tried taking one 3 mm board out and then it is way to loose to put through and won’t cut at all. I’ve tried so many different ways to make it work and still, cannot get a cut from it. Even my husband tried finagling it in different ways but nothing worked. I’m so bummed out. I have the Sizzix Sidekick and also had a Sizzix big kick and never had this happen. It is a pretty machine though.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Raymond Washington Raymond Washington
Unit does not work correctly and and response from service area is poor
226 mm
Unit does not work correctly and and response from service area is poor 1
Purchase on July 28th I've been back and forth with your department I want a refund and I don't know I'm trying to get to the site and it won't let me I want a refund and I want to return this unit. Your service department Raymond D Washington
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Tenay Williams Tenay Williams
Embossing machine
226 mm
The directions were not as clear as I would have liked them to be but the machine for the most part is fine I had to go to YouTube and watch several videos on how to make it work right.... I shouldn't have to resort to going to YouTube for a product that I purchased from you guys I reached out on the 1-800 number or the customer assistance number no one returned my call it's fine I won't purchase again if this is the outcome from this company
3 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Janette Janette
Disapointing
226 mm
I am first time using this tool for dicutting and it is not working as should. I have to use all the plates to get things to touch the surface but then it is too much. It does not go through and damaged the cutting plates already. I regret i bought this, wasted my money.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jo Jo
Nice but broken
160 mm
Unfortunately the machine came broken. Good after sale service.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Susan Garvey Susan Garvey
Vevor Die Cutting and Embossing Machine
226 mm
I bought this machine and it worked well for the first while and was very happy with it. Then one of the cutting plates warped on me and was not able to get the warp out. I called customer service and was told they fjj ok not sell the plates only and they did not honour the warranty. I have not been able to find 9”‘plates to replace the warped one so my machine in unusable
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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