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VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Double-sided Embedded Outdoor Gate Door Locks Set with Keypad and Handle, Water-proof Zinc Alloy, Easy to Install, for Garden, Yard, Garage

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Digit Keypad, Double-sided Embedded Outdoor Gate Door Locks Set with Keypad and Handle, Water-proof Zinc Alloy, Easy to Install, for Garden, Yard, Garage

Double-Sided Keypad Black

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Alfonso Alfonso
Calidad muy deficiente
Single-Sided Keypad Black Lever Handle + Mortise Mount
El producto llegó en tiempo y forma. Lo primero que notamos es que debajo de la leyenda de la marca "VEVOR" hay otra de muy mal gusto que resalta que es una herramienta barata, indeseable para vista exterior. Segundo, y más imprortante, los tornillos que vienen en el paquete son de muy mala calidad, la cabeza esta mal remachada y a la hora de introducir y atornillar en el huso (con un destronillador manual y sin usar mucha fuerza), se degollaron y el tornillo quedó atorado en el huso. No se pudo instalar y fue una muy mala compra que tuve que tirar a la basura.
1 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Frederick McMullen Frederick McMullen
Mr
Single-Sided Keypad Black Knob Handle + Surface Mount
Worst experience ever. Lock was received missing the spindle that operates it. After extended unsuccessful attempts to have VEVOR accept a return, I finally instituted a chargeback with my credit card company.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Morning Wood Aero Services Morning Wood Aero Services
Vevor is NOT NOT NOT Amazon. HOREIBLE SUPPORT
Double-Sided Keypad Silver
Have been trying for days to return a product that is so poorly 2 mechanically gifted men spent over 5 hours attempting to make it work. Out of frustration we went to Home Depot and purchased a similar item and it took a whopping 10 minutes to install. Vevor when contacted wanted photos and a technician report as to why it was not working!!! The lock is so finiicky and temperamental it is a nightmare. I can’t even get an address to send the unit back to. No refund after I have asked multiple times. Do yourself a favor and stay clear of this outfit
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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