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VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Single-Sided Keypad Silver Knob Handle + Surface Mount

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183 Reviews
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claudia claudia
Owner
Single-Sided Keypad Black Lever Handle + Mortise Mount
The lock was damaged, so I'm going to return it
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Alfred Alfred
Mr
Single-Sided Keypad Silver Lever Handle + Surface Mount
This door lock has problem with solid studs. The screws provided are not suit for 35mm thickness door. I try to fix this problem with this company , but it takes really time and doesn't work.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Scott Scott
Mr
Single-Sided Keypad Silver + Black Lever Handle + With Key
Mr 1
Overall, this is a very nice lock time. Will tell if it stands up to repetitive use. I’m giving it a one star because mine is pretty damaged during shipping and looks bad. The install was fairly simple and the instructions were decently written and easy to follow.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Chris Chris
NOT easy to install. Support Ungood.
Single-Sided Keypad Black Knob Handle + Surface Mount
NOT easy to install.  Support Ungood. 1
This lock may NOT be easy to install. If the depth you are installing the lock across is towards the wider end ( 2.5 inches / 65 mm ) then it will be nearly impossible. The two facings will need to be fully in-place or the spindle will fall out, which means you'll be trying to line up a screw to the back of a standoff that you cannot see. Good luck with that. Also the spindle droops, which makes the whole thing even more challenging. Since the mechanism of the lock proper is machined to receive two 5mm/8 screws, the better solution would be to just buy two long machine screws that fit the width of your mount, so you can actually SEE them stick out the other side and screw them on. BUT know that the rear face depressions only accommodate 4mm screw heads, so a typical 5mm Cap screw wont' fit and will BLOCK the lever on the inside. Just so awesome. Really. So, just be careful. I found a 5mm/8 cap screw whose head was a bit short, just enough so the rear lever could still clear the screw head. Made the installation MUCH easier. I also replaced the spindle with a longer one, which was great because it could be seated deep into the rear lever and thus stuck out straight instead of drooping. Actually, I lied. I first used the 95mm spindle that was included, but it fell into the fence pole. And when I asked for a replacement the service here said "nope". So I had to go source that myself. Thanks! And, as unpleasant as this was, it turns out there aren't a lot of other combination gate locks on the market and my wife likes this one and wants the next one to match. So, I'm buying a second one. Like a chump.
3 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kenny Henley Kenny Henley
Mr
Single-Sided Keypad Black Knob Handle + Surface Mount
Poorly built- poorly boxed- hard to install- aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasssssssss
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Frey Peter Frey
Installer
Oil-Rubbed Bronze Pull-Down Handle Double-Sided Numeric Keypad
The previous versions of this model that I got work well but this new batch that seems to be a different design does not program and does not even work so I have to return the handle set
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shawn Shawn
Buyer
Double-Sided Keypad Black
Broke after one week use
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Gino Neron Gino Neron
M
Single-Sided Keypad Silver Lever Handle + Surface Mount
La serrure ne fonctionne pas le cocde fonctionne mais la pine reste folle dans la serrure et la porte ne s’ouvre pas
0 people found this helpful
Customer Service Reply: Bonjour ! Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter votre boîte de réception régulièrement.
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Alfonso Alfonso
Calidad muy deficiente
Single-Sided Keypad Black Lever Handle + Mortise Mount
El producto llegó en tiempo y forma. Lo primero que notamos es que debajo de la leyenda de la marca "VEVOR" hay otra de muy mal gusto que resalta que es una herramienta barata, indeseable para vista exterior. Segundo, y más imprortante, los tornillos que vienen en el paquete son de muy mala calidad, la cabeza esta mal remachada y a la hora de introducir y atornillar en el huso (con un destronillador manual y sin usar mucha fuerza), se degollaron y el tornillo quedó atorado en el huso. No se pudo instalar y fue una muy mala compra que tuve que tirar a la basura.
1 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Rusty Rusty
Manager
Double-Sided Keypad Black
I haven't received this item they say it was delivered but we haven't seen it here
0 people found this helpful
Customer Service Reply: Hello! We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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