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VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Customer Reviews for VEVOR Mechanical Keyless Entry Door Lock, 14 Key Mechanical Door Lock, Mechanical Keypad Door Lock with Adjustable Thumb Knob, Single-Side Zinc Alloy Waterproof Keyless Gate Lock, for Home Office

Single-Sided Keypad Silver Knob Handle + Surface Mount
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Customer Reviews

4 Out of 5
Based on 183 reviews
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183 Reviews
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Frederick McMullen Frederick McMullen
Mr
Single-Sided Keypad Black Knob Handle + Surface Mount
Worst experience ever. Lock was received missing the spindle that operates it. After extended unsuccessful attempts to have VEVOR accept a return, I finally instituted a chargeback with my credit card company.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Alison M Alison M
Ms
Double-Sided Keypad Black
Simple enough to set, fiddly to install on north american door holes as hole & screw placement is different so it wiggles. Biggest flaw is that the passage lock is not reliable. It unlocks, but then locks again. A person could get locked IN if they don’t know the code… I asked for a refund and will replace it. The refund took multiple requests. I Really wanted it to be good!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
Morning Wood Aero Services Morning Wood Aero Services
Vevor is NOT NOT NOT Amazon. HOREIBLE SUPPORT
Double-Sided Keypad Silver
Have been trying for days to return a product that is so poorly 2 mechanically gifted men spent over 5 hours attempting to make it work. Out of frustration we went to Home Depot and purchased a similar item and it took a whopping 10 minutes to install. Vevor when contacted wanted photos and a technician report as to why it was not working!!! The lock is so finiicky and temperamental it is a nightmare. I can’t even get an address to send the unit back to. No refund after I have asked multiple times. Do yourself a favor and stay clear of this outfit
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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