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VEVOR Package Delivery Boxes for Outside 35.3 x29.5x106.7 cm, Galvanized Steel Delivery Box for Packages With Coded Lock, Anti-theft Baffle, IPX3 Waterproof Package Drop Box for Outside, Porch, Curbside

Customer Reviews for VEVOR Package Delivery Boxes for Outside 35.3 x29.5x106.7 cm, Galvanized Steel Delivery Box for Packages With Coded Lock, Anti-theft Baffle, IPX3 Waterproof Package Drop Box for Outside, Porch, Curbside

35.5x29.5x105.5 cm

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Ellen Ellen
Mevrouw
39x27x52.2 cm
Op eerste zicht alles oké, maar bij het installeren viel meteen op dat de klep niet open kon indien de bus op de muur gemonteerd zou zijn, deze blokkeerde achteraan bij het openen. Ik moest dus eerst een plank van een centimeter dikte op de achterkant kleven zodat het mogelijk zou zijn om de klep te openen. Ook valt op dat het langs de buitenkant mogelijk is om met je hand in de bus te gaan en alzo toegang te krijgen tot de inhoud van de bus, ondanks de ijzeren tandjes die zijn aangebracht aan de binnenkant, niet echt veilig tegen inbrekers dus. Terwijl het hele idee van de pakjesbus juist is dat het na het deponeren van het pakje door de postbode niet meer mogelijk is om aan het pakje te geraken, enkel door openen van de deur via cijferslot/sleutel.
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Customer Service Reply: Bedankt voor uw feedback. Het spijt ons zeer te horen dat u problemen met het product hebt ondervonden. We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Marc-Andre Chiocchio Marc-Andre Chiocchio
Owner
39x27x52.2 cm
Owner 2 Owner 2
Package arrived late, stuck in mtl warehouse for weeks, box has clearly been thrown around, demonstrated by surface damage on lock box once I opened the package.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Michelle Michelle
M.
35.5x29.5x105.5 cm
M. 1 M. 1 M. 1 M. 1
Ik ben zeer ontevreden over deze brievenbus. we hebben hem nu een jaar en de zwarte kleur is helemaal verkleurd en grijs geworden. Het ziet er niet meer uit. Ook zitten er op verschillende plekken als roestplekken. Ook gaat het deurtje niet lekker over en is stroef. al met al dus een grote miskoop
1 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Old Guy Old Guy
Skip this one..........
50x32.5x90.9 cm
I was totally disappointed with this product. I bought it based on the past purchases from Vevor. This is what I did; I put it on the deck and used it to store my charcoal and B-B-Q stuff. It fell on it's face to use it for parcels etc.. It was too tinny and flimsy and as I said, failed in practicality to handle deliveries. Sorry Vevor, this is a dud.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ahmed Ahmed
Very disappointed
39x27x52.2 cm
The item arrived damaged. The shipping box was torn at the bottom, and the product itself was cracked and twisted. This is not a cosmetic issue ,the damage affects functionality, and the door only opens partially because it’s misaligned. I contacted customer support and provided photos. Their suggested solution was to smooth the damaged area and repaint it, which is not acceptable for a new product that arrived defective and does not function properly. Very disappointed with both the shipping condition and the response from customer service. I would not recommend purchasing unless packaging and support improve.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mel Mel
Déçu
41.2x40.1x110.5 cm
Déçu de mon achat, j’aurais souhaité que le facteur ait accès à la partie colis .. mais la serrure ne correspond pas à leur passe.
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Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Bob Bob
Gf
44x35x58.3 cm
The box is well built, it works good with small packages. I bought the box for the sole purpose of receiving multiple envelopes from a courier as stated in the description. The first time I used it with envelopes they got stuck on a lip above the door. I contacted Vevor about the problem and they had no solution and offered $ 20 for my troubles. I do not recommend this product because of this issue.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Randy Randy
Item was not delivered
35.5x29.5x105.5 cm
I waited for almost a month. Item was not delivered..tracking was useless. Thei customer service is very responsive. I wasted my time waiting and caused delay to my project. Refunded in full.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Sébastien Sébastien
Un produit mal fini, un service client désastreux
35.5x29.5x105.5 cm
Trois semaines après avoir signalé qu’il manquait une vis, une seule (!) pour faire fonctionner la trappe de dépose de colis, Vevor n’a toujours pas été en mesure de m’offrir une alternative.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Stewart Stewart
OWNER
35.5x29.5x105.5 cm
LOCK DOESN'T WORK AT ALL. REALLY CHEAP MECHANISM. WILL HAVE TO ADD A PADLOCK TO THE DOOR! BOX ITSELF IS STURDY AND SHOULD DO THE TASK ALTHOUGH NOT THAT BIG AN OPENING. WILL ONLY RECEIVE SMALL PACKAGES.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.

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