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VEVOR Package Delivery Boxes for Outside 41.1x40.1x111.8 cm, Galvanized Steel Package Delivery Box with Coded Lock, Removable Anti-theft Baffle, IPX3 Waterproof Parcel Drop Box for Outside, Porch

Customer Reviews for VEVOR Package Delivery Boxes for Outside 41.1x40.1x111.8 cm, Galvanized Steel Package Delivery Box with Coded Lock, Removable Anti-theft Baffle, IPX3 Waterproof Parcel Drop Box for Outside, Porch

41.2x40.1x110.5 cm

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211 Reviews
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Yildiz Emeline Yildiz Emeline
Boîte au lettre dessus
41.2x40.1x110.5 cm
Bonjour, Très dessus je suis en communication avec le SAV depuis deux semaines, la boîte au lettre est arrivée rayé avec de nombreux défaut bosse ect.. Je me bat depuis pour obtenir l’échange ou le remboursement. On me propose 28 euros de remboursement. Je ne vous conseil vraiment pas. Triste de devoir réclamer son due.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Bob Bob
Gf
44x35x58.3 cm
The box is well built, it works good with small packages. I bought the box for the sole purpose of receiving multiple envelopes from a courier as stated in the description. The first time I used it with envelopes they got stuck on a lip above the door. I contacted Vevor about the problem and they had no solution and offered $ 20 for my troubles. I do not recommend this product because of this issue.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Michelle Michelle
M.
35.5x29.5x105.5 cm
M. 1 M. 1 M. 1 M. 1
Ik ben zeer ontevreden over deze brievenbus. we hebben hem nu een jaar en de zwarte kleur is helemaal verkleurd en grijs geworden. Het ziet er niet meer uit. Ook zitten er op verschillende plekken als roestplekken. Ook gaat het deurtje niet lekker over en is stroef. al met al dus een grote miskoop
1 people found this helpful
Customer Service Reply: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Maksym Maksym
Skrzynka
39x27x52.2 cm
Zamówiłem u Państwa skrzynkę, jednak przesyłka do mnie nie dotarła. Do tej pory nie otrzymałem również zwrotu kosztów. Wysłałem już wiadomość e-mail w tej sprawie, ale niestety nikt się ze mną nie skontaktował. Jestem bardzo niezadowolony z tej sytuacji i proszę o pilne wyjaśnienie sprawy oraz zwrot pieniędzy albo ponowną wysyłkę zamówienia.
0 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania odpowiedzi na nasze wiadomości.
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S S
.
39x27x52.2 cm
Absolutely the flimsiiest "anti-theft" box. The fron door and lock is so tin that you can easily pull it open with your fingers or a basic screw driver. This is NOT secure at all and is a complete waste of money
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Daniel Corcoran Daniel Corcoran
Lock pad came broken
39x27x52.2 cm
I have tried to contact customer service. Nothing will go through. Products seems to be a good product. Minus the keypad, not working and customer service. Contacts me about this and fixes the issue.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CATHAL CATHAL
Watters
44x35x58.3 cm
size is useless for most packages the drop shute gets in the way and takes up much of stated capacity when closed ..... I have installed it and it is never used by postman or delivery companies only letters........I love Vevor products usually
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Marco Chiusaroli Marco Chiusaroli
Mr
39x27x52.2 cm
I have never received the package, the company made me waiting for over three weeks, and then refunded me. No discounted product was offered, which I think it's the least a company should do. So, I waited over three weeks for a product that never arrived to then getting my money back but still not having the product I need. Ultimately, not a reliable company and a very disappointing experience.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Randy Randy
Item was not delivered
35.5x29.5x105.5 cm
I waited for almost a month. Item was not delivered..tracking was useless. Thei customer service is very responsive. I wasted my time waiting and caused delay to my project. Refunded in full.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Sébastien Sébastien
Un produit mal fini, un service client désastreux
35.5x29.5x105.5 cm
Trois semaines après avoir signalé qu’il manquait une vis, une seule (!) pour faire fonctionner la trappe de dépose de colis, Vevor n’a toujours pas été en mesure de m’offrir une alternative.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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