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VEVOR Portable Handheld Welding Machine, 20 - 120A Portable ARC Welder with 5-Level Current Adjustment & IGBT Inverter, Handheld Stick Welder with Hot Start Function Fit for 1.6mm-3.2mm Welding Rods

Customer Reviews for VEVOR Portable Handheld Welding Machine, 20 - 120A Portable ARC Welder with 5-Level Current Adjustment & IGBT Inverter, Handheld Stick Welder with Hot Start Function Fit for 1.6mm-3.2mm Welding Rods

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Customer Reviews

3 Out of 5
Based on 50 reviews
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Mark keys Mark keys
Welder
It doesn't work I buy insurance on it and can't get my money back
3 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Shannon Shannon
Welder
Didn't work at all and no refund
4 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Robert
Mr.
Never arrived. Was never shipped. Tracking number was fake.
4 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
José Ángel José Ángel
Mala publicidad
Lo compré equivocadamente pone portátil,parece por su forma q es de batería pero no. Intenté devolver el producto pero no pude
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Wayne Allgood Wayne Allgood
Came in broke
I would have loved to try it out but that wasn’t possible. DOA. I’m trying to send it back for a replacement but bevor won’t activate the send button on the customer service side. Maybe they’ll read this and assist me.
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nino buttino Nino buttino
Poor quality
The item does not work as advertised
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James peeples James peeples
Caption
2nd time i used it it coght fire
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
William Stillwagon William Stillwagon
Newbie
Sadly did not last 1 day, 1st attempt to use worked pretty well. 2nd attempt a few hours later when turning on there was a small spark at the switch, a BIG spark in the unit head and it tripped my breaker. Bad burnt aroma so it's trashed. Not going to try it again.
3 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott mccuiston Scott mccuiston
Portable welder
It stopped working before I finished using the few welding rod that came with it . Very disappointed with it .. I have alot of vevor tools and always been happy but this one failed to hold up to the quality of the other tools
3 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Danny Danny
owner
The first one would not power up they sent a second one and it would not weld it did power up but would not weld, Vevor did reimburse me for boof, I think these things are a peace of crap do not order and I wish Vevor would take their name off this welding gun ! I order a lot pf products from Vevor satisfied with most of them, they are good about taking care of their customers .
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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