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VEVOR Sewer Camera, 165 ft/50m, Self-Leveling Pipeline Inspection Camera with 9" 1080P HD Screen, 36X Zoom, IP68 Waterproof Plumbing Camera with Lights-12 LED, 32GB Card Snake Camera for Duct Pipe

Customer Reviews for VEVOR Sewer Camera, 165 ft/50m, Self-Leveling Pipeline Inspection Camera with 9" 1080P HD Screen, 36X Zoom, IP68 Waterproof Plumbing Camera with Lights-12 LED, 32GB Card Snake Camera for Duct Pipe

50M Cable Length Markings Self-Leveling

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Andrew Dezarn Andrew Dezarn
Plumber
What can I say? Extremely dissipated in this camera. Lets start with the good. The sonde works as described and is easy to locate and the actual cable is high quality. It does navigate effectively through sewer lines. Now the bad . This thing is a joke to navigate through the menu items. The keyboard is virtually useless if you cant use it to toggle through the menu. But the reason im leaving this bad review mainly is because the screen is absolutely horrible. Im not sure if its just mine but the quality of the picture is a joke . I can barley make out colors , and if the sun is out even a little bit there is no chance I am going to se anything important. And the screen tilts back with no spring resistance on the hinges so it puts itself directly in the suns path. Ive bought some really cheap low quality cameras from vevor that had 10x the visual quality in comparison to this one . Honestly im genuinely pissed I could get over all the quirks if I could see the dang sewer but I cant . Hooked the camera head from this into a old sanypiece camera that was broke and the picture was flawless. The montiro on this is a joke . If your a real plumber id advise you not to spend the money on this one. Vevor your a good company but you dropped the ball on this. Not happy.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Proppen Proppen
Gått sönder
100M 512Hz Transmitter-Distance Counter 256.5mm Screen
Gått sönder 1
Fungera alldeles utmärkt vid 2 tillfällen nu har den lagt av, barra ränder på skärmen. Ljusstyrkan är lite för svag i gamla rör. Kändes som att den inte tål vatten för 2 andra gången vi använde den så var det vatten i röret, då började det bli störning i bilden och någon linje som kom och gick.
1 people found this helpful
Customer Service Reply: Vi har mottagit din supportförfrågan gällande detta ärende. Vår kundsupport kommer att följa upp ditt problem inom 24 timmar och fortsätta hjälpa till tills alla dina behov är lösta. Vänligen håll ett öga på svaren på ärenden och e-postmeddelanden.
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Mike Mike
President
Camera head is really small and has no attachments that you can buy for a riser. Looks like it was a normal size camera approach it but definitely not like a rigid camera. Has no usb slot so have to use micro sd cards. Just have it as a backup in case because otherwise pretty much trash.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Avery A Mosley Avery A Mosley
owner
to hard to pull in and out. don't go through alot of 3 and 4 inch cast iron pipe. I would to send it back and get a better one
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
BCM BCM
OWNER
THIS CASE IS NOT MADE FOR SOMEONE WHO USES THIS CAMERA DAILY. THE CASE FELL APART IN LITTLE LESS THAN 5 MONTHS
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Ernesto Soto Ernesto Soto
Owner
Break easy, screen picture not a good quality
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
KanalFritz KanalFritz
GmbH
30M 512Hz Transmitter-Distance Counter 228.6mm Screen
Ich habe diese Kamera neu gekauft und bereits bei der ersten Benutzung massive Probleme festgestellt. Der Kamerakopf hat einen Wackelkontakt, und schon nach dem ersten 45-Grad-Bogen kam es zu einem kompletten Bildausfall. Auch beim zweiten Einsatz trat dasselbe Problem auf. Ich musste den Kamerakopf ständig drehen, um überhaupt ein Bild zu bekommen. Während der Befahrung fällt das Bild regelmäßig aus, und es erscheinen schwarze Streifen. Ein zuverlässiges Arbeiten ist damit nicht möglich. Für den professionellen Einsatz ist diese Kamera absolut ungeeignet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Zusätzlich wurde die Lieferung nicht wie versprochen zugestellt, sondern kam zwei Tage verspätet an. Ich werde die Kamera zurücksenden. Insgesamt bin ich sehr enttäuscht und kann dieses Produkt nicht empfehlen.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Macaluso Macaluso
Owner
Can not get to aperson to see how to return a item
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David C Harris David C Harris
Owner
There is a bad connection from the reel to the monitor right out of the box. And after two uses in dirty air ducts the lens is all scratched and "foggy" looking (no longer a clear picture). It is usable, but not great. It is just poor workmanship and quality parts. But the price is good. If I get another one I would put a lens protector like for a cell phone camera on the lens. Also, trying to get the Vevor customer service to warranty or fix these machines is hard for me. I guess, I can't quite send them the right pictures or videos because they keep asking for pictures or video of the problem even though I have sent them. But because they are a low cost product, I just buy a new one instead of fighting their warranty system.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Scott
Field Sup
Horrible shipping. I was supposed to have it on 12/9 and did not receive it until 12/17. This is also the 3rd one we have purchased in 3 years. They only last about 1 to 2 years and then they break.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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