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VEVOR Telescoping Ladder A Frame, 13 FT Compact Aluminum Extension Ladder, Multi-Function Portable Collapsible RV Ladder, Telescopic Ladder for Homework Stairs Indoor Outdoor Roof, 330lb Load

Customer Reviews for VEVOR Telescoping Ladder A Frame, 13 FT Compact Aluminum Extension Ladder, Multi-Function Portable Collapsible RV Ladder, Telescopic Ladder for Homework Stairs Indoor Outdoor Roof, 330lb Load

4.0 m
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Customer Reviews

4 Out of 5
Based on 134 reviews
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134 Reviews
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Silverio Perez Silverio Perez
Ladder
4.0 m
Poor quality not safe to climb. Customer service poor all done by emai no 1800 number there refund exchange not good.
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Kiall Kiall
N/A
5.8 m
N/A 1
Ladder is so flimsy that it did not survive shipping.
7 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
R. R.
Bespaar jezelf de moeite, gewoon niet kopen. Slechte kwaliteit
6.2 m
Product omschrijving komt totaal niet overeen met wat er geleverd is. Kwalitatief erg slecht, de trap is gammel en buigt extreem ver door waardoor het niet meer veilig is om op deze trap te werken. Ook met het retourbeleid is van alles mis. Ik werd afgescheept met 30 euro schadevergoeding. Geen enkele mogelijk om het product te retourneren of geld terug te ontvangen. Ik zou deze trap en het bedrijf Vevor nooit aanbevelen!
1 people found this helpful
Customer Service Reply: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Garret Reynolds Garret Reynolds
Mr
5.8 m
Very own stable and at full length is a death trap.
2 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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