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VEVOR 20V 2.0Ah Lithium-Ion Battery - High-Capacity Replacement Battery Pack for Power Tools Batteries, Compatible with 20V Cordless Power Tools

Customer Reviews for VEVOR 20V 2.0Ah Lithium-Ion Battery - High-Capacity Replacement Battery Pack for Power Tools Batteries, Compatible with 20V Cordless Power Tools

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Customer Reviews

3 Out of 5
Based on 89 reviews
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89 Reviews
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TOMASIS TOMASIS
Mr.
There is no hole on the battery to plug the charger. Please contact me asap
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Rudy Rudy
Mr.
Leider habe ich den Akku nie erhalten, trotz Meldung an VEVOR keine Reaktion!!!! Somit kann ich die Akku-Bohrmaschine nur eine kurze Zeit nutzen.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Matteo Matteo
NB
Batterie inutile car le chargeur n’existe pas en Europe. Le chargeur nécessaire n’est pas le même que sur les produits VEVOR vendus début 2025. Il est impossible de la recharger. Le service après-vente m’a remboursé l’achat.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Pareau Pareau
Sylvain
Pas de chargeur adapté. Inutilisable après décharge.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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4Truss Construction 4Truss Construction
Unknown
Bought these batteries along with a 5 tool combo set thinking these are compatible with all Vevor tools. Nope they are not, Vevor customer service knows nothing about what tools these batteries are compatible with nor do they have knowledge to guide you what are the right type of batteries compatible with the tools I bought. Useless, customer service sucks and you will be left with nothing but frustration . Stay away from Vevor cordless tools.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Dmitrij Dmitrij
Mr
In the battery tech description, I didn't find the list of incompatible items
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jum Green Jum Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Carpaints Joyfe Carpaints Joyfe
joyfe
no he recibido informacion de que cargador necesito
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayudas a mejorar. Transmitiremos tus comentarios al equipo correspondiente para que realice las optimizaciones necesarias. ¡Gracias de nuevo por tus valiosos comentarios! Lamentamos mucho que nuestro producto te haya causado problemas; entendemos perfectamente lo frustrante que puede ser un fallo durante el uso. ¡Queremos solucionarlo cuanto antes! Recuerda también que puedes contactar con nuestro chat en vivo o nuestro servicio de atención al cliente por correo electrónico para ayudarte.
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Pedro Pedro
Batería recibida
Me ha enviado una y no se puede cargar, he solicitado el reembolso Como se carga, no viene el cargador
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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