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VEVOR Cold Spark Machine, 500W Output Fireworks Controller, 6.6-13ft Adjustable Height, with Advanced DMX System,LED Screen,Portable Handle, HeavyDuty Aluminum Alloy for Stage DJ Wedding Event,Party

Customer Reviews for VEVOR Cold Spark Machine, 500W Output Fireworks Controller, 6.6-13ft Adjustable Height, with Advanced DMX System,LED Screen,Portable Handle, HeavyDuty Aluminum Alloy for Stage DJ Wedding Event,Party

500W 1 PCS
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Customer Reviews

3 Out of 5
Based on 97 reviews
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97 Reviews
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Alberto Alberto
Production company
Piece of crap. I bought 4 of them and one doesn’t respond to oft command unless you’re two feet away. Customer service is terrible.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ghulam Ahmadi Ghulam Ahmadi
Damage
I received the package, but it did not arrive in good condition.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Raza Malik Raza Malik
Scammy Company
This company is a total scam. Do not buy any products from them. I bought the cold spark machines which do not work. And, they won't take them back. They keep telling me to watch videos and send videos. Such a waste of time and waste of money. I will work with my credit card company and start a dispute. Horrible horrible company!!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mohammed Khan Mohammed Khan
DJ
Received the item not working out of box, does not power on one of two units the other works fine but customer service is nonexistent chat feature not functioning and customer service phone number online is constantly busy no answering service. Product has loose items inside you can hear when moving it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
DJ FRED DJ FRED
VEVOR Machine à étincelles
700W 2 PCS
A fuir !!! ne fonctionne pas du tout !! marche une fois mais pas la seconde fois ! ça m'a plombé un mariage ! ne fonctionne pas à l'ouverture du bal de mariage ! le SAV est mauvais ! on t'envoie des vidéos pour résoudre le problème toi même alors que l'appareil est sous garantie
0 people found this helpful
Customer Service Reply: Salut! Nous sommes vraiment désolés d’apprendre que vous avez eu une expérience décevante avec notre service après-vente et notre service client, et nous prenons vos commentaires au sérieux. Nous transmettrons immédiatement vos préoccupations à notre service clientèle et à nos équipes après-vente afin de les améliorer. Si nous avons besoin de quelques détails supplémentaires pour approfondir votre expérience, nous vous contacterons rapidement. Merci beaucoup d’avoir pris la parole, votre contribution est essentielle pour nous aider à résoudre ce problème et à faire mieux.
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Khadija Khadija
Dj
it’s overheating and leaks not working well
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
israel Pinillos israel Pinillos
Máquinas chispas
700W 2 PCS
Un producto pésimo..en un día se han roto..y no me han echo el cambio..desaconsejo comprar este producto
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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