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VEVOR 2KW Diesel Heater, 12V/24V All in One Diesel Air Heater, with Bluetooth APP Control, Remote Control and Display Screen, CO Alarm, Fast Heating Portable Diesel Heater for Vehicles and Outdoors

Customer Reviews for VEVOR 2KW Diesel Heater, 12V/24V All in One Diesel Air Heater, with Bluetooth APP Control, Remote Control and Display Screen, CO Alarm, Fast Heating Portable Diesel Heater for Vehicles and Outdoors

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Bloedbessen Bloedbessen
Câble d'alimentation défectueux
Horizontal Type YES 8KW-White
Câble d'alimentation défectueux  1 Câble d'alimentation défectueux  1 Câble d'alimentation défectueux  1
J'ai examiné les éléments du contenu du carton et j'ai constaté qu'il manquait la gaine pour le tuyau d'échappement. Mais le plus grave est sur le câble électrique de l'adaptateur secteur. En effet, celui-ci est partiellement détérioré au niveau de la prise. Il met donc impossible de connecter le produit sous peine de graves conséquences ! Je suis donc très déçu de la marque Vevor au niveau du contrôle qualité.
1 people found this helpful
Customer Service Reply: Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons bien reçu votre ticket et sommes en contact permanent avec vous à ce sujet. Soyez assuré que nous suivons attentivement votre situation et que nous vous proposerons une solution dans les meilleurs délais. En attendant, veuillez consulter les réponses aux tickets et les alertes par e-mail pour rester informés.
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Eduard Eduard
Not working
Horizontal Type YES 8KW-White
Not working  1 Not working  1 Not working  1
I received the order yesterday but it has a problem, it doesn't start and has error E10. What can I do in this situation?
3 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
David McGarvey David McGarvey
Unhappy
It quit working on me within the 1st month. I tried to contact support, aint got nowhere. After I sent them the videos they asked for they never replied back
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fean Fean
Leaked diesel and smoked like crazy
Never got the thing to run without spitting smoke and the tank leaked diesel like crazy
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jimmy Miyok Jimmy Miyok
Hunter- trapper
DID NOT RECEIVE THIS ITEM IN KUGLUKTUK, NUNAVUT
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stanley Bell Stanley Bell
Mr.
The heater worked fine for about 30 hrs use. Quite pumping fuel. Very unhappy with this product!!! ☯️
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Benny Benny
No good
I don't recommend it takes alot to heat up a car garage and is better to get a ventless propane heater it heat up the garage faster 20mns with this vevor heater took 3hrs to get 10 more degrees and my garage is insulated.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
M M
R
Horizontal Type YES 8KW-White
No está probado. Se pidió por un problema puntual ya que se averió el sistema de la autocaravana y no sé cumplió con el plazo de entrega por lo que no me es útil. Cuidado con los plazos de entrega que vienen en letras muy grandes. Se pagó más de lo que en la misma hay con las mismas o más prestaciones que ese precisamente por el plazo de entrega. No lo recomiendo.
0 people found this helpful
Customer Service Reply: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Anthony Anthony
Came damaged and doesn't work
Fame damaged and despite hours of troubleshooting, doesn't work. Couldn't get refund despite uploading pics. Buyer beware.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
Used heater
Received this as a gift for Christmas and had not opened until recently. Heater ran for almost 10 minutes before shutting down and giving error for clogged fuel flow. Opened it up and well let’s just say it was well used! The fuel line was stained and the tank was coated in diesel mung. Cleaned the tank, flushed the pump and replaced the fuel lines, put a filter in as well and still would not even make a flame noise. Dug deeper and found that the inlet screen was completely carboned over and all of the surrounding area. Pulled it apart and the cyclone chamber on the back of the combustion chamber was almost completely plugged with carbon and I burned fuel. Cleaned the chamber as best I could since it can’t be opened and pulled the screen as well for a good cleaning, which had to be burned off it was so thick. Reassembled and runs like a champ. Have to say I am beyond disappointed by this have been a very faithful customer to Vevor, not sure how many thousands and never had an issue until this. No I didn’t take pictures or videos, was an emergency situation that forced me to use the heater and had to get it going or there would have been dead livestock on my hands so there was no time to make a vlog. No reason to lie about this, the unit now works because I repaired it. I have written many positive reviews for their products and have more to finish for good products I have now. But this one gets a zero on Vevor’s service! It was obviously used and returned, the disturbing thing is that the outside was 100 percent a new case with plastic still on the screen, like the dirty shell on a returned unit was just pulled off and replaced. Hope that Vevor tries to make this right but I have my doubts. On another note my last two order have had packages taking over a week to get to me and one that is in limbo. Please stop using the USPS, most unreliable form of shipping.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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