Customer Reviews for VEVOR Drain Cleaner Machine 100FT x 1/2 Inch, Auto Feed Sewer Snake Auger on Wheels, 550W Portable Drain Cleaning Machine with 8 Cutters & Air-activated Foot Switch for 2" to 4" Pipes

It’s insanely heavy, so if you have stairs you might have to be careful. It wasn’t as easy to use as it said, and the wire speed was slow.

I purchased this machine on 9/18/2026. Order # 26091800942412524546. I also purchased the Protection Plan # 20260918VSP9953089938638. When the package arrived, it did not show any visible signs of damage so after unboxing and setting up I proceeded to plug machine in and follow the procedures to operate. The machine seemed to try to start and then just started to make a humming sound. I repeatably went over the starting procedures but the machine just continued to hum. This was over the weekend. Come Monday I went to the Vevor site and explained the situation to Chat. Customer support instructed me to send them a video of what happened. I did so 3 times. It seems between using the chat feature and e-mailing back and forth I ended up with about four ticket numbers and no resolution. I still have not received a resolution to this problem after I have complied with all requests and have this protection plan that is not worth the paper it is written on. Michael David 215-303-0622 Philadelphia PA I have also attached the videos to this review.

Don’t Buy This Product From These cheap Site Its Very Bad Quality Product Its twisted My hand and also Stuck in Drum Totally waste of money And the customer want proof of injury and after they told me if you want refund just distroy the product How can i do this shit I attached the pictures of shit product and also chat with shit vevor company

I ordered this machine thinking it would save time but injured my arm when it couldn't even get pass the first trap causing a hugh whiplash. Rented another machine from Hone Depot and got the job done in 20mins. WTf is this garbage. Requesting a refund.

Bought this to replace a Hydrostar Drain Monster. First use it did great, went in very smooth without any issues and within 30 minutes cleared a difficult grease/food clog without much issue that I had spent more than 10 hours trying to clear with the Hydrostar. I was very happy. The problem was when I pulled it out and discovered that the head broke off somewhere in the drain pipe. Now I have a much bigger problem than a clogged drain. I had made sure the screw was attached very tightly and didn’t run into much resistance so I don’t get it. I had used the Hydrostar well over 50 hours over the past 5 years and never had this problem. Very disappointing. Needs a better way to secure the head than a tiny screw that apparently backs out or shears off easily.

It showed up not working. The cable is stuck inside the barrel and only about 7 feet comes out. I’ve been going back and forth with their customer service. I’ve been asking for a refund but it doesn’t look like they will do it. They’ve just sent me a video on how to disassemble the entire unit and unjam the cable myself and put it back together. Do not buy.

Aceasta recenzie este pentru comunicare foarte proasta cu clientii din partea vevor europa,masina in sine este foarte buna si isi face treaba,problema este in comunicarea cu ei.Am folosit masina sa imi desfund canalizarea si a facut treaba buna.

All parts weren't there handle not drilled out all the way had to buy parts in order to use it had to drill handle out in order to use it so very unsatisfied an u asked just to reimburse me for the parts 38.00 got no were so I will not buy vevor no more all i got to say

I don’t care about anything good with this machine . The cables junk and they don’t sell replacements. What a waste to pay for the entire machine every time the cable breaks

Item was delivered missing parts .Atachments are to undersized compared to what I have used before. I have been trying to get a return label with zero answers from vender. Customer support isn’t there. Will fight this and put in a dispute resolution with my credit card against the bill so they stop payment. This situation has been going on since the day your product was delivered. Over a month. Very frustrated Richard Rychalski