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VEVOR Router Tool, 710W Wood Router, Router for Woodworking with Three Router Collets, Wood Router Tool with Fixed Base, Woodworking Router with Aluminum Shell and 13000 - 33000 r/min Rotating Speed

Customer Reviews for VEVOR Router Tool, 710W Wood Router, Router for Woodworking with Three Router Collets, Wood Router Tool with Fixed Base, Woodworking Router with Aluminum Shell and 13000 - 33000 r/min Rotating Speed

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Customer Reviews

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Kate Kate
Plunge base is not machined well
Overall, its a nice little router, and the amount of additional features and attachments are nice. My issue was with the plunge base. The first plunge base I received didn't plunge. It moved about a half inch then bound up. I contacted customer service and after a few days of exchanging emails, they sent me another unit. The second plunge base plunged like butter, super smooth action, however the router did not seat properly in it. After applying a little extra force trying to get the router to seat properly in the base, one half of the compression fitting part snapped clean off. Since the replacement they sent included another actual router, I resigned to just letting that router live in that base, and original router could still be used with other accessories. So in the end, I can use it for what I needed it for, just beware that it will likely have some issues. May take some customer service conversations or creative thinking to work around them.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Jose Antonio Jose Antonio
Instrucciones
4
Faltan instrucciones en Español, al funcionamiento de todas las piezas, tal y como viene es muy escurto
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Robert Robert
Disappointed
It is just the size I wanted. Nice attachments. The part I didn't like was that the router will not go in the base easily. It took 2 people to pull it out.
1 people found this helpful
Sla Sla
Szek
4
Szek 2 Szek 2
Kupilem zestaw z 4 plarformami dostalem ten z trzema. To jest nieprofesjonalne tym bardziej, zeby zaoszczedzic czas kupilem prosto od Vevor z Europy a nie z Chin. Tragedia, teraz zamiana? Bo nie moga doslac czesci?
1 people found this helpful
Customer Service Reply: Cześć! Bardzo dziękujemy za podzielenie się z nami swoimi wrażeniami z zakupów. To dla nas bardzo ważne, ponieważ pomaga nam się doskonalić. Przekażemy Twoją opinię odpowiedniemu zespołowi, aby wprowadzić niezbędne optymalizacje. Jeszcze raz dziękujemy za cenne uwagi! Przykro nam, że nasz produkt sprawił Ci problem – doskonale rozumiemy, jak frustrująca może być awaria w trakcie użytkowania. Zależy nam na tym, aby jak najszybciej rozwiązać Twój problem! Pamiętaj również, że możesz skontaktować się z naszym czatem na żywo lub mailowo z obsługą klienta, aby uzyskać pomoc!
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Claudius Claudius
Kunath
Kunath  1
Moin, Leider läßt sich die Höheneinstellung nicht über die Rändelschraube einstellen. Somit ist sie für mich unbrauchbar und ich möchte das Gerät zurücksenden. Mit freundlichen Grüßen Claudius Kunath
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns wirklich leid, dass Sie mit unserem Kundendienst nicht zufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank für Ihre Rückmeldung – Ihr Feedback hilft uns, das Problem zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend bearbeitet wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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Max Max
Diepte instelling verloopt
De diepte instelling verloopt tijdens het frezen, ongeacht hoe strak je de vastzet-hendel instelt. Uiteindelijk heb ik d.m.v. een metaalschroef de diepte van het aluminium omhulsel vast gezet op de basis, en stel nu de freesdiepte in tijdens het inspannen van de frees.
2 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Ivo Ivo
Amateur
Het apparaat moest nog in elkaar gezet worden en dat kreeg ik met de gebrekkige beschrijving in alleen het Engels niet voor elkaar. Mijn miskoop van dit jaar, helaas.
1 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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ZBLUGER ZBLUGER
Piece of shit
Piece of shit, money waste
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vic Vic
Poor quality and doesn’t work
3
It is not possible to shift the tool base using the base move knob after unlocking the locking lever. The machine is poorly manufactured. Additionally, the machine is scratched right in the travel zone for the tool base.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Adonis MANGOS BELLEC Adonis MANGOS BELLEC
HS 6 mois après achat
Commandé il y a mois de 6 mois et déjà HS. Un des composants de la carte électronique a grillé. Une requête a été envoyé au SAV. Je ne recommande absolument pas ! Vaut mieux mettre le double du prix et acheter de la qualité. À bon entendeur.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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