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VEVOR Router Tool, 710W Wood Router, Router for Woodworking with Three Router Collets, Wood Router Tool with Fixed Base, Woodworking Router with Aluminum Shell and 13000 - 33000 r/min Rotating Speed

Customer Reviews for VEVOR Router Tool, 710W Wood Router, Router for Woodworking with Three Router Collets, Wood Router Tool with Fixed Base, Woodworking Router with Aluminum Shell and 13000 - 33000 r/min Rotating Speed

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si y no si y no
Normal
La calidad de los plastcos no son buenas, el cierre necesita ser mejorado. Pero el precio es correspondiente a la tupi
0 people found this helpful
Customer Service Reply: Hola, lamentamos mucho que nuestro producto te haya causado problemas. Entendemos perfectamente lo frustrante que puede ser un fallo durante el uso. ¡Queremos solucionarlo cuanto antes!
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Bob Pollett Bob Pollett
Trim router
The speed dial was loose, sending it back
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Davor Mackic Davor Mackic
Sloppily made router
Shipping was quick and it arrived properly packaged. Collet for 1/4” router bits is undersized and the bits have to be “hammered” in. Second collet for 8mm bits is fine and properly sized. Using included plunge base is a hassle as the base housing is rough so router body has to be forced into it. Loosening the clamp on the base doesn’t help. Included accessories are flimsy and unreliable. Plunge routing 14mm thick compressed bamboo with the brand new 1/2” bit was a bit of a struggle but it worked in four passes. Overall not recommended.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input!
Rick Rick
B
Plastic impossible to see through on dust cover. Poorly finished coating on metal, hand grip unsticks, plunge base clip lock unclips and smacks figures while in use - tightened with screwdriver - still occurs. Runs hot, threw a bit, thread already stripped on collar tightening bolt. Wouldn't buy again nor recommend.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
JULIÁN JULIÁN
Sr
4
Sr 1
Me dicen que revise el pedido y todavía no he recibido nada. Me gustaría saber si ha habido algún problema, y dónde está en estos momentos. Adjunto captura de lo que me sale en su página Gracias
1 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Ronald Ronald
trimmer
dont not buy is all i can say
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Eliott Kelly Eliott Kelly
Do not buy!!!!
Do not buy!!!! Seriously!!!! All of the bases were very poorly molded. The tool barley fits and the jagged metal from the bases dig into the router leaving deep grooves in the wood. I tried to return right away and they will not give me a real response even now 5 days later. I've sent pictures and description of the issue and instead of refunding or replacing i keep being told to wait 24 to 48 hours. Going on 6 days later still no help!!!!
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hallo Hallo
Hallo
4
Schlechte Verbindung Teile passen nicht zusammen Verarbeitung auch wünschenswert
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Richard Leblanc Richard Leblanc
Client très déçu
Le routeur a fonctionné moins de 30 minutes. En pesant sur le bouton de mise en marche un étincelle c'est produite dans le moteur et c'était la fin.J'aimerais recevoir une boite de retour avec les frais de transport prépayer pour que je puisse retourné le routeur et recevoir un remplacement merci
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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WOOD WORKER WOOD WORKER
WEAK
I'm writing this review because of concerns about the router motor your boasting about having 800 watts or power this router doesn't even come close to your stated 800 watts//// it's weak.
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Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away.Also, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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