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VEVOR Parcel Drop Box Gray Galvanized Steel 17.32x13.78x22.83in Wall Mounted Package Drop Box with Lockable Storage Compartment Heavy Duty Weatherproof for Express Mail Delivery for Home&Business Use

Customer Reviews for VEVOR Parcel Drop Box Gray Galvanized Steel 17.32x13.78x22.83in Wall Mounted Package Drop Box with Lockable Storage Compartment Heavy Duty Weatherproof for Express Mail Delivery for Home&Business Use

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Customer Reviews

4 Out of 5
Based on 212 reviews
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212 Reviews
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Sébastien Sébastien
Un produit mal fini, un service client désastreux
35.5x29.5x105.5 cm
Trois semaines après avoir signalé qu’il manquait une vis, une seule (!) pour faire fonctionner la trappe de dépose de colis, Vevor n’a toujours pas été en mesure de m’offrir une alternative.
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Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Stewart Stewart
OWNER
35.5x29.5x105.5 cm
LOCK DOESN'T WORK AT ALL. REALLY CHEAP MECHANISM. WILL HAVE TO ADD A PADLOCK TO THE DOOR! BOX ITSELF IS STURDY AND SHOULD DO THE TASK ALTHOUGH NOT THAT BIG AN OPENING. WILL ONLY RECEIVE SMALL PACKAGES.
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Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.

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