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VEVOR Car Refrigerator, 12 Volt Car Refrigerator Fridge, 37 L Single Zone Portable Freezer with Built-in Light, -4℉-68℉, 12/24V DC and 100-240V AC Compressor Cooler for Outdoor, Camping, RV

Customer Reviews for VEVOR Car Refrigerator, 12 Volt Car Refrigerator Fridge, 37 L Single Zone Portable Freezer with Built-in Light, -4℉-68℉, 12/24V DC and 100-240V AC Compressor Cooler for Outdoor, Camping, RV

37L Single Zone & Single Temp

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tim tim
carton d'emballage plein de graisse
37L Single Zone & Single Temp
carton d'emballage plein de graisse 3 carton d'emballage plein de graisse 3 carton d'emballage plein de graisse 3
Carton d'emballage plein de graisse, glacière tachée. Transporteur ou fabrication pas sérieux.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Paul Cooper Paul Cooper
VEVOR 12 Volt Car Refrigerator
this product has not worked since receiving it, and vevor customer services non existent at best and actual scamming criminals at worst. they won't exchange or refund, after weeks of trying I have up and settled for a partial refund of about 25% of what I paid. stay away from vevor at all costs, this is by far the worst retail company I have ever engaged with, their products are defective and garbage and their refusal to provide even basic customer service of any kind is alarming.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
lescorpion73 lescorpion73
Produit qui ne fonctionne pas
25L Single Zone & Single Temp
Bonjour, Le réfrigérateur fonctionne très bien sur secteur mais ne fonctionne pas sur la prise voiture
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Not a satisfied customer Not a satisfied customer
Poor customer service
I still have not recieved a response about replacing this 15L car cooler. The chat bot reminds me every day that it will close out my ticket and I continuously have to log in and include screen shots and pictures of the defective item. Poorest customer service and I have ordered quite a bit from Vevor so now I a rethinking future purchases
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
ti.benchov78 ti.benchov78
Mi avete rubato soldi
30L Single Zone & Single Temp
Scusa e passato tanto tempo per mandarmi soldi indietro da questo prodoto....no ne arivato niente e giorni previsti. Mi avete detto che mi manate soldi indietro....pure soldi non sono arrivati????
1 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Berrebi Berrebi
Glacière défectueuse
La glacière n’as pas été contrôlé avant son emballage car il n’y avait aucune trace d’impact sur le carton et le polystyrène
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Pascal Cnockaert Pascal Cnockaert
Mesieur
70L
Bonjour, malheureusement je ne peut pas m'être un commentaire sur le frigo parce que j'ai déjà commandé deux fois le frigo mais ne l'ai jamais reçu, je reçois toujours le message que le frigo est renvoyé à l'envoyeur..comme si on était pas à la maison quand on le livre ou que le livreur ne trouve pas l'adresse...c'est drôle parce que resament(après avoir commandé le frigo)j'ai commandé un Vevor vacuum sealer VS5164 et une semaine après il a été livré sans problème à la maison...donc je ne comprends pas pourquoi le frigo ne peut pas être livré?? Maintenant pour le deuxième frigo que j'ai commende j'ai recu le message que vous allé remboursé l'argent sur mon compte...je demande pas à être remboursé mais je veut un frigo. J'attends avec impatience votre réponse. Pascal
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Paul Dan Paul Dan
Aparat care nu funcționează corect
Aparatul nu funcționează corect! La introducerea în priză rezistenta încălzește aparatul fara a îl porni de la întrerupătorul de pe tabloul frontal al aparatului! Am cerut înlocuirea și nu am primit răspuns!
2 people found this helpful
Customer Service Reply: Am primit tichetul dumneavoastră cu privire la această problemă. Echipa noastră de asistență clienți va răspunde la problema dumneavoastră în termen de 24 de ore și va continua să vă asiste până când toate nevoile dumneavoastră vor fi rezolvate. Vă rugăm să urmăriți răspunsurile la tichete și notificările prin e-mail.
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MAURO MAURO
G
40L Dual Zone & Single Temp
Buongiorno, il prodotto che ho acquistato non corrisponde alle caratteristiche che cercavo. Ho richiesto più volte di effettuare il reso, ma purtroppo non ho mai ricevuto un'assistenza concreta e, di fatto, è stato impossibile restituirlo. Sono molto deluso sia dal prodotto sia dal servizio clienti. Per questo motivo non posso consigliare questo venditore.
3 people found this helpful
Customer Service Reply: Abbiamo ricevuto la sua segnalazione relativa a questo problema e siamo in costante contatto con lei al riguardo. Le abbiamo fornito una soluzione via e-mail e ora attendiamo un suo riscontro. La preghiamo di stare tranquillo, continueremo a seguirla fino alla completa risoluzione del problema. La invitiamo a monitorare le risposte alla sua segnalazione e le notifiche via e-mail.
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Marquito Marquito
External dimensions are quite large compared to the usable internal storage space
13L
The 13L portable refrigerator was disappointing for my needs. Although the build quality seems good, the external dimensions are quite large compared to the usable internal storage space. In my opinion, the interior capacity is too limited for its overall size, so I decided to return it.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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