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VEVOR VFD 4KW，18A，5HP Variable Frequency Drive for 3-Phase Motor Speed Control

Customer Reviews for VEVOR VFD 4KW，18A，5HP Variable Frequency Drive for 3-Phase Motor Speed Control

5 HP
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Customer Reviews

4 Out of 5
Based on 335 reviews
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Explotó Explotó
5 minutos y pam
5 HP
Lo compré para poner en marcha un aparato de sierra trifásico de 3 kw, arrancó y comenzó a funcionar, estaba encantado, hacia varios años que esta maquina no funcionaba por tener monofasica en mi nuevo taller, pero aumente la potencia para ver el pico de velocidad que alcanzaba y.... estallaron las fallas de valencias.... pego 4 truenos el gordo y la mascletá, ardió como la tea, se fini. No lo recomiendo dinero tirado.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Menhir Menhir
Me.
3 HP
Pas facile de mettre en œuvre et d’utiliser toutes les fonctions , car la notice n’est pas en français…..
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Kd Kd
Poor instructions
5 HP
I cannot make it work because the instructions are so poor. They do not provide information on what all the parameters are or what they should be set to. I am not an engineer and there are no YouTube videos for Vevor vfd’s. I should have gone with a big name brand for the instructions they come with. I have no idea of the quality because I can’t make it work. The features are unidentified so I can’t use them. Ease of use, no. I cannot make it work without sufficient instructions on how to set it up.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zech Viktor Zech Viktor
Inventer
5 HP
Probleme bei Parametern, würde gerne den Umrichter zurückschicken und einen anderen haben. BIN der Meinung das er nicht inordnung ist. Mit einem anderen ist ok.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Jarmo Jarmo
Blew up in minutes
5 HP
Worked few minutes, then blew up with smoke. There is absolute no money back guarantee. They have their internal system theatre for issues/problems which hides consumers rights totally. Not recomending Vevor to anyone.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Andrew Andrew
Failed out of box
5 HP
Unfortunately this item failed immediately after setup. Working with customer service for a replacement.
1 people found this helpful
Even Even
Mr
5 HP
After getting a tracking feedback 26 days ago, I have still not received the drive unit. Its is probably the carrier that has messed things up, but im am still waiting for Vevor to inform me
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Graig Graig
-
5 HP
I've used these bfeore. They work well
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
Marek Marek
mr
5 HP
it doesn't want to work with the VEVOR 2.2kW spindle.
0 people found this helpful
Customer Service Reply: Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany poprzez kontakt mailowy. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
ducognon ducognon
david
3 HP
commande non reçu
0 people found this helpful
Customer Service Reply: Merci pour votre patience et votre collaboration tout au long de cette procédure. Nous sommes heureux de vous informer que nous sommes parvenus à un accord mutuel concernant votre préoccupation récente. Nous nous excusons sincèrement pour tout inconvénient et apprécions votre compréhension. Votre satisfaction est notre priorité absolue, et nous nous engageons à vous offrir une expérience positive avec notre service.
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