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VEVOR Drywall Sander 750W, Electric Drywall Sander, Foldable Sheetrock Sander, with Telescope Handle, Electric Sander, Variable Speed 800-1750 RPM, Wall Sander, with LED Strip Light and Vacuum Bag

Customer Reviews for VEVOR Drywall Sander 750W, Electric Drywall Sander, Foldable Sheetrock Sander, with Telescope Handle, Electric Sander, Variable Speed 800-1750 RPM, Wall Sander, with LED Strip Light and Vacuum Bag

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Verified Purchase
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Bertrand Bertrand
Garantie
Brushed Motor External
Bonjour mon avis sur la ponceuse girafe j'ai un avec la ponceuse il y a une pièce qui a cassé et sa fait plus de 8 jours que j'attends une réponse pour la garantie a chaque fois il me mette (Bonjour Vous nous avez envoyé un mail on vous répondra dans 48 heures et toujours pas de réponse) Le matériel et correct met pour le sav c'est très compliqué pour avoir une réponse
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Matt Matt
Shock hazard
Metal pipes would shock you if touched. They sent me some video of wrapping a wire around the clamp and then to the prong of a plug. Wasn’t even a plug used in the US. After a few emails back and forth they credited me my full purchase. I’ll try a different one this time.
1 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Reginaldo silva Reginaldo silva
Falda de consideração
Brushed Motor NO
Até agora não recebi minha encomenda os entregadores não fazem questão de ligar pra que agente posso retirar a mercadoria e uma falta de respeito 15 dias e não chegou
1 people found this helpful
Customer Service Reply: Notamos que o problema reportado foi resolvido através de comunicação por e-mail. Ficámos satisfeitos com a rapidez com que o seu problema foi resolvido. Caso tenha mais alguma dúvida, não hesite em contactar-nos novamente. Pedimos as nossas sinceras desculpas pela experiência insatisfatória com a logística. Registamos o problema e iremos passá-lo ao nosso parceiro logístico para otimizar o processo de entrega. Agradecemos o seu feedback, que nos ajuda a melhorar os nossos serviços.
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Mindaugas Mindaugas
Broken after 30 min of using
Brushless Motor External
I bought this drywall sander and at the beginning it worked really well. However, after about 30 minutes of use the machine suddenly stopped and the motor would not run anymore. Customer service reviewed my description and the video I sent. They decided to send a spare part and expect me to replace the controller myself. The problem is that I already started a job and it needs to be finished. Waiting for parts and repairing the tool myself can take time and delays the work. For a tool that is supposed to be used professionally, reliability is very important. Based on my experience, I would suggest considering carefully whether this product can be trusted for daily work.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ryan Ryan
Mr.
Electrostatic discharge zaps you through the handle every few seconds. Renders unit unusable. Vevor CS answer was to add a janky piece of wire externally from the powerhead and wrap it around the ground prong of the plug before plugging into the wall. What in the actual redneck BS is that? 100% will be reporting this as a fraudulent charge on my CC. If I wanted to jimmy-rig some redneck crap I would have built this from an old weed whacker. Get real.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Lowell Paulson Lowell Paulson
Owner
Way too clumbersome and absolutely no directions for use and care were included
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bert Bert
Mr
stop working after 2 days
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
The guy who bought it The guy who bought it
Not good for a final touch
Hard to keep it flat on ceiling or walls. So it creates unequal sanding with dip marks. Mine came with led lights that are not working.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Sanish Sabu Sanish Sabu
Leaving mark
The disk is leaving mark on the wall. Maybe a soft pad will help.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mahdi SHOORVAZI Mahdi SHOORVAZI
Dusty machine
dust comes out from everywhere
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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