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VEVOR Drywall Sander 750W, Electric Drywall Sander, Foldable Sheetrock Sander, with Telescope Handle, Electric Sander, Variable Speed 800-1750 RPM, Wall Sander, with LED Strip Light and Vacuum Bag

Customer Reviews for VEVOR Drywall Sander 750W, Electric Drywall Sander, Foldable Sheetrock Sander, with Telescope Handle, Electric Sander, Variable Speed 800-1750 RPM, Wall Sander, with LED Strip Light and Vacuum Bag

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joe joe
mr
caught fire after about 2 hours use
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Kavika Pittman Kavika Pittman
Kingdom Man
I purchased this product to remove popcorn ceiling and found it difficult to hold up and maneuver!!! Vacuum system didn't preform well either!!! This product should work better form actual dry wall sanding and not popcorn removal!!!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
dave dave
customer
I purchased sander and when it arrived , I determined that I have bought sander that I cannot use for my project . I tried to return and had to jump through hoops to try to return . But they said I could not and if i did I would have to pay postage and a restocking fee and that it will be at my own risk . They would have to check to see if I used. Finally they sent an email that they would credit me $80.00 and keep item . Please beware when you are buying from this company shady customer service I will never buy anything from this company again and will let friends and family know too.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
William William
Useless
Does not work properly complete waste of money i had to sand my hand.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Martin Voynaud Martin Voynaud
M
A fonctionné durant 5 minutes.... J'ai contacté le service à la clientèle et j'ai eu une réponse en allemand illisible
0 people found this helpful
Customer Service Reply: Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons bien reçu votre ticket et sommes en contact permanent avec vous à ce sujet. Soyez assuré que nous suivons attentivement votre situation et que nous vous proposerons une solution dans les meilleurs délais. En attendant, veuillez consulter les réponses aux tickets et les alertes par e-mail pour rester informés.
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Ryan Ledgerwood Ryan Ledgerwood
Avoid buying if you need quality and no hassle
I used this machine for almost an hour before it failed. Vevor refused to replace it even though it was 1 day from delivery. After many attempts to get a replacement, they sent me a pile of parts to replace myself. Terrible customer service after I have spent so much with them. Avoid this purchase as it's junk.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
William William
Purchased
Worked great on the first day second day would not work Completely impossible to return Sent many return requests same robot message comes back No return label no address no phone number nothing It’s been weeks beware easy to purchase impossible to return!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
tim tim
bad
not worth the money
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Simon Simon
Mr
This sander has very poor vacuum capability. They say 80% - videos show this as well. However truth was for the machine I bought it was very poor and 80% became dust in the room -hardly nothing got into the vacuum bag and that was following all instructions. In addition, the feedback and support was very poor -one comment was just use your town vacuum cleaner! Another use it on the highest setting only (which still didn't work)/. There was a refusal to replace the machine and clearly lack of confidence it would help - so the impressions was they did not have much confidence in their product, They gave a third refund and allowed me to keep the machine but that is not going to pay for a special purpose plaster dust vacuum cleaner!
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chris Chris
A week late
Was a week late so could not use it as I had to do the job.
0 people found this helpful
Customer Service Reply: "We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."

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