Customer Reviews for VEVOR Iron X Handrail Picket #2 Railing Rail Fits 2 Steps

I like everything about this rail except the included concrete anchors. After putting it up with all 8 included anchors, it just wasn't that sturdy. Went to Home Depot, dropped a $20 on lag shields and screws and it is rock solid. The picture has the included (used) anchors and the far superior lag shields.

Very poor instructions. A shingle oxygen with everything on it, no step by step instructions. Quality product, just not easy to figure out how to install it.

We paid someone to install on brick steps and the person who installed had to purchase the kind of screws that would hold to concrete. The screws that came in the packet would not work. They look very nice.

Everything seems fine but the paint. If you lay it on anything while you are drilling the holes, make sure it's laying on a soft surface because it scratches very easily.I paid over $300 for this one. Now I see them for under $200. Not happy about that.

The shipping was fast. Very impressed. Then I opened the box. The small parts bag was ripped in multiple places, and the small parts were all over the inside of the box, and inside some of the Handrail parts. The other small plastic bag was also crushed, so some of the metal pieces were bent. Corrected in my shop with multiple tools. The directions were crumpled and used as packing. The thin paper was ripped, and pieces were missing. Not sure is this is a standard affair or just a one off with careless packing. The directions are pictures only with no dimensions. I measured the diameter of the concrete fasteners, which was 1/2 inch. So I drilled 1/2 inch holes into my brick porch. I should have drilled one or two sizes smaller because the drilled holes were too large for the fasteners to expand and tighten. Ended up putting a few wraps of good old fashion duct tape on the fasteners. Issue solved. The actual installation went well. Handrail was anchored firmly. Thats when I noticed a large chip out of the top railing. Used some touch-up paint. I was very disappointed in the fact the there is no way to contact the seller or manufacturer. No phone, no email. You are on your own. For the price one would think you would have a way to contact customer service. So much for the name "Happybuy" but maybe this is meant for the ones who have my money!! :-) My wife is happy with the outcome, so in the end I am happy.

A really sturdy rail with a good range of adjustment. You have to build it which went fine so not an issue. Would certainly recommend this product and looks good to.

Handige leuning, maar kwaliteit is matig. Na 2 weken al roestvorming, dus leuning opnieuw gespoten.

Ordered the railing but they sent a diesel heater instead. Cancelled the railing order To their credit, they refunded the railing cost and told me to keep the heater. Ordered the railing (same one) elsewhere.

Both rails arrived damaged. Neither was the right size and couldn't be used. The company refused to refund my purchase. Don't buy from this company!