Customer Reviews for Iron X Handrail Picket #2 Railing Rail Fits 2 Steps

I used it on 3 steps with a landing, I thought it was going to be a little long but it fit perfect . It was an old house the steps were made from 8x16 concrete block there was enough adjustment to fit these steps.

used for stairs down to driveway

I was goimg to write a review about how easy this handrail was to put together and install. It is very sturdy!! .. However, when I was in the process of putting it together, I took a closer look at the Top (most important) part of the handrail. It has a large gouge, a large spot missing paint, and a very sharp edge imperfection. (Resulted in only a tiny cut when I ran my hand over it) I filed down the sharp edges and spray painted the damaged area and will have to live with it, as it would be too expensive to return. Putting my house up for sale and had to intall a hand rail, so no time to look elsewhere. Very Poor Quality Control.UPDATE!! After seeing my review about the Top Rail being very pitted and poor quality control this company contacted me and offered to send a new top rail. Not only did I recieve a new top rail (which is flawless) I recieved and entire new unit!! Kudos to this company and their OUTSTANDING CUSTOMER SERVICE!!

I like everything about this rail except the included concrete anchors. After putting it up with all 8 included anchors, it just wasn't that sturdy. Went to Home Depot, dropped a $20 on lag shields and screws and it is rock solid. The picture has the included (used) anchors and the far superior lag shields.

The product was fine. Not suitable for installing into brick

Would like to had better instructions,anchor bolts very cheap, Had no idea what drill size to use. no drill, Had to buy new anchor bolts.

Installed it at my parents house and worked out great. Now they have something to hold onto when they go outside.

Worked very well for what we were needing.

I really like the high quality! Seems to be very sturdy. Good looking and looks great with the style of my home. Using it for two steps at the side entrance to my home.

The key is to follow directions and all will be good!