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VEVOR Ladder Stabilizer, Extension Ladder Standoff, Heavy Duty Wing Span/Wall Ladder Accessories for Roof Gutter, Easy to Use & Wide Adaptability & Anti-slip Rubber Feet, 330 lbs Weight Rating

Customer Reviews for VEVOR Ladder Stabilizer, Extension Ladder Standoff, Heavy Duty Wing Span/Wall Ladder Accessories for Roof Gutter, Easy to Use & Wide Adaptability & Anti-slip Rubber Feet, 330 lbs Weight Rating

Simple Fixed
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Customer Reviews

4 Out of 5
Based on 69 reviews
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69 Reviews
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Jeff Jeff
Manager
Simple Fixed
Its weight is 5.5 lb. It is too heavy to use it on the top of my 30' long ladder.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kevin Kevin
Mr.
2-in-1 Version
I had difficulty with assembly as instructions are very sparse. I requested further information from Vevor and about 10 days later they sent me exactly the same instructions that are included with the product. Meanwhile I had worked it out. Very poor customer service though am quite happy with the item now that it is assembled.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mi*** Mi***
Others should know that it will not work on round post ladders.
Adjustable Foot Length
Can’t use it. It’s not compatible with the type of ladder I have
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Dawn Palencar Dawn Palencar
Ladder stabilizer
Adjustable Foot Length
Package came missing parts, instead of a $27 refund I had it reshipped. 14 days and it shows as delayed a half hour from my house. Customer service is email only and gets lost or in a foreign language. I would never order from vevor again. I get faster better service from Temu!!! But thought company would be faster, definitely NOT
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Alexandre leclerc Alexandre leclerc
U-locj
Fixed Stand
U-locj 3
Les u-locks ne sont pas compatibles avec les trous prévus à leur effet.
1 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience! We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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D. Link D. Link
Mr.
Adjustable Foot Length
Mr. 3
The product is substantial, but is heavier than it needs to be. It makes ladder handling more difficult. Also, there is no flexibility, if the L-buckle does not fit the rung. Contacting manufacturer’s customer service was disappointing, basically you are on your own. I needed the L-buckles to be remachined to fit a popular well know ladder. Customer service was NO help!
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
tom tom
Heavy
Fixed Stand
It is a little heavy the end of the ladder It wound better if it was made of aluminum... Its lighter
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
JK JK
Could be better ....
Simple Fixed
I got this instead of adjustable design because I didn't like the way the adjustable model's width was not as wide as the simple model and it sticks out forward too much. I do like the adjustable model's easy to adjust knobs instead of simple model's nut and unnecessarily long bolt that was pain to put on and even more pain to remove if you have to adjust it. If you could put an easy to adjust knob on the simple design, it would be a sure-fire winner. Both simple and adjustable models need a revision in its design to work better.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
igor lishchenko igor lishchenko
Renovation
Adjustable Foot Length
Didn't work on my regular extension ladder
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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