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VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

Customer Reviews for VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

8 inch-63cc

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Carlisi Carlisi
Pierre
52cc 6 inch+8 inch
Très difficile à mettre en route ..(air dans le circuit carburateur).. mais quand elle démarre, on peut faire du beau travail !
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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artwilliams2@gmail.com artwilliams2@gmail.com
Suport. No phone number text and email only. Beware.
I ordered the posthold digger and it came box all damage and missing parts. It took him over a month to send the parts and 20 emails. Not understanding, I just needed nuts and bolts. The machine works great, but customer service did not help me to the point where I was frustrated. Just for nuts and bolts, I sent pictures after pictures and emails after emails. And whoever was helping me didn't understand or don't speak English, I don't think I would order again. When you have to talk to customer service via email, it's a headache and not worth it. This company does not have a phone number and will waste your time. So if you buy something from them, get ready for a headache, if something's wrong.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
imcoolru2 imcoolru2
Too much vibrations
This thing has too much vibration when using it. The shaft needs to be one piece to reduce vibration.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jmrdoherty jmrdoherty
Don't expect it to start twice in one day.
Power was great on first 3 holes. Went to start it and the pull cord wouldn't retract. Have to take apart all the casing to try and repair and not confident I wont have to replace the spring mechanism. After less than 10 pulls, this was extremely disappointing and hindered the work needed to be done.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
patrick.brisy patrick.brisy
Maniabilite
43cc 8 inch
Très déçu,machine dangereuse a l'usage pas de débrayage en cas de blocage, si quelqu'un la veut je la refourgue pour 90€ servit pour faire 2 trous. Essayé de la retourner pour remboursement, en vain
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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johndixonthompson johndixonthompson
Good Luck if you have a problem
Horribly Manuel… One or two things reference that are inaccurate such as oil maintenance. Item also came with missing parts and about six emails before somebody understood what was needed. Still a good value for what it is, but all visible signs of quality around the literature and Customerservice just make you cringe to think if you have a problem
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joseph Prudhomme Joseph Prudhomme
durability and customer service
it stopped working after putting 5 post in the ground. still waiting on a response from vevor about a replacement been a hassle to get so.ethong done its been several days since it has stopped working
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
na*** na***
Ne marche pas
Ne démarre pas....
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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corentin corentin
machine HS à la réception et SAV inexistant
produit reçu rapidement et bien emballé. Le seul problème est que le moteur est bloqué, le lanceur n'arrive pas a entrainer le moteur. Le service client me demande de démonter la bougie etc. chose que j'ai déjà faite. Et maintenant plus de nouvelles du SAV. Très Déçu !
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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mrg120 mrg120
Leaking
Straight out of the box before fuel was even added the Shaft seal leaked about as fast as I could add gear oil back in it , after dealing with the no customer service phone number and several chats back and forth being asked to produce the same info 5 or 6 time , I just replaced the seal myself . Horrible customer service. !!!
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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