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VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

Customer Reviews for VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

8 inch-63cc

Customer Reviews

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Jess Berkebile Jess Berkebile
owner
can't get no parts for it and the pull cord mechanism broke the spring in the start cord after using it 5xs
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hallacq Hallacq
Mme
8 inch-63cc
Les prix sont intéressants ,par contre difficile en cd de panne Un lanceur qui bloque au troisième trou ,pas de service après vente et aide technique digne de ce nom !! Pas de pièce détachée Je réfléchirai la prochaine fois
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jeremy Jeremy
Contractor
Works great when it works. Like the bog down and not rev out, causing a substantial lack of power do not recommend this
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cmb Cmb
Piètre qualité
8 inch-63cc
Voulant me faciliter la tache du fait d’avoir une soixantaine de trois à faire, j’ai acheter ce matériel. Au premier démarrage ralenti très instable mais ajusté avec quelques tours de clefs. Premier trou impeccable et deuxième trou, le câble d’accélérateur casse net alors que je n’avais aucun point dur en accélérant. Bref, un achat qui ne m’a servi à rien car nous étions un dimanche donc impossible de remplacer le câble. j’ai fait les 60 trous à la pelle bêche ce dont je voulais à tout prit éviter pour un gain de temps. Qualité du câble et de la poignée d’accélérateur déplorable.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Brian McClain Brian McClain
Junk
I bought this ager to dig post holes for my fence and I t was working fine until the 12 hole the shaft wouldn’t spin EVEN when I pulled it out of the hole. It sounded like something was slipping. I contacted the warranty people n they wanted me to send them a video of the issue which I did and they told me that they forwarded it to the right department for review. That was like 2 weeks ago and I still have yet to get an answer. I still have other holes to dig but this is stopping me from completing the job. Bad customer service. I just want them to either send me a new one or refund me. Just give me an answer
1 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Kar Kar
Buyer
Unable to return my item.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Wyoming digger Wyoming digger
Delicate auger tip
There are two welded blades at the tip of the supplied auger. The welds are very weak tacks and broke the very first time I used the machine. Vevor Customer Service would not take any responsibility and refused to provide any warranty help, saying that The auger was a consumable not covered by the warranty.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Nicholas Nicholas
Costs about the same as renting
Worked for about 20 post holes on three different projects before the clutch packed in. Probably broke even on cost vs renting but now I need to figure out how to fix this thing or just toss it.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Dale Dale
customer support useless
Has plenty of power, had to reset carb. to get to run on idle, throttle cable in wrong hole on carb, from factory, should of come out of the factory ready to go. still will only start on high idle, then you have to kick it down ( idle) with lever then runs ok. Can't start with auger attached it will rip out of your hands. Must start, kick down to idle then attach auger.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Ginger West Ginger West
Shipping damage issue
We purchased the post hole digger and when we received it the box was damaged which caused the cover to be cracked/damaged - reached out to Vevor customer service by email as that is the only way you can “talk” to anyone, what I thought was the final resolve Vevor was sending us a replacement cover - here we are 3 weeks in and the only thing I am getting is emails asking to send an amount for compensation, no longer offering to send cover and will not respond as to why this is no longer an option. I just make this post to say be cautious in the event that you have to deal with customer service.
1 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message reaches you well. Following our recent conversations and the agreement we came to, we’re writing to let you know that we’ve completed the actions needed to address your concerns. We’re truly sorry for any inconvenience or frustration this situation brought about—your satisfaction is incredibly important, and we’re determined to set things right.

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