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VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

Customer Reviews for VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

8 inch-63cc
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Customer Reviews

4 Out of 5
Based on 891 reviews
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No name No name
Looks nice!
Looks nice, but right out of the box didn't work Did receive a replacement but haven't tried it yet will update
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Mark Carter Mark Carter
Mr
I received the auger, assembled it, tried to use it but it started at high rpm because the throttle cable was too short and has no adjustment. The machine won't idle, making it dangerous to use. I requested a refund, customer service finally sent me a shipping label, and I SHIPPED IT FROM A FedEx drop off on May 12. I got an email from FedEx confirming they had received it. I notified Vevor customer service that it had been shipped. Since that time I've heard nothing from Vevor.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
Christopher Bell Christopher Bell
Broke the first day
I was able to get 6 holes done. Then the pull string stopped retracting.. 3rd item from vevor that broke within the first few times of use.. smh
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Anacleto De Luna Anacleto De Luna
Post hole digger
Sad to say, it didnt work. The choke does not engage. You have to hold it to try turning it on but it still did not turn on. Dont know what to do and dont have time to take it to return. Also, I threw box out to trash. Will take the loss and not order anymore from vevo.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dericq Gilbert Dericq Gilbert
Tanière
43cc 8 inch
Bonjour concernant ma commande de la tanière toujours pas reçu la marchandise si je ne reçois pas ma commande pour fin de cette semaine je veux le remboursement et je commanderais plus chez vous bien à vous Dericq Gilbert
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Laurides Cardoso Laurides Cardoso
Never buy again
This is not good too much noise, the air hot coming directly to the face. Never buy again.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Johnson Johnson
Broken wrist
Death trap
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kevin Kevin
Failed delivery yet again.
52cc 6 inch+8 inch
Unfortunately Evri are sitting on this at the delivery depot. This is the second time now for the same item. I have no idea if it’s any good. VEVOR just takes my money then doesn’t deliver!
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Courtney Whillock Courtney Whillock
Owner
We are having trouble with the throttle and don’t know how to get a hold of someone. It hasn’t worked since we put it together.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Justin staubs Justin staubs
Bought 2 of them just was to help yall get your name out and stuff but now y’all are taking advantage of me and lying about the days. I’m gonna get my package so that won’t be happening.
I need my auger my 252 cc they come with two blades and all the extensions 36 inch extensions, etc. that were supposed to all been shipped together y’all said, but then somehow y’all messed that up
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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