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VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

Customer Reviews for VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

8 inch-63cc
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Customer Reviews

4 Out of 5
Based on 891 reviews
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Cody Cody
Terrible
Won’t start. Customer service is absolutely terrible. Says 30days money back hassle free and no number to call, won’t email me back. Worst money ever spent
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Yuval Yuval
HORRIBLE HORRIBLE HORRIBLE product!
This is the worst of the tools Vevor ever produced and one of the worst i ever owned. First, it was IMPOSSIBLE to start. Almost lost a lung, huffing and puffing trying to start it. After an hour.... I realized , the muffler is turned your way, so I turned the handles and had to almost take everything apart. Upon trying to start it the second time, the pull cord broke! This is CRAP!! Don't even get me started about the choke lever that is IMPOSSIBLE to move. DON'T WASTE YOUR MONEY on this adventure. There are other PRODUCTS in the market.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chad Hawthorne Chad Hawthorne
Auger
Junk ... auger didn't run right and the pull rope handle broke on the first day. Il wont be buying vevor products again. I tried uploading photos but it wouldn't let me
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jason Jason
Homeowner
This item said it was to be delivered on a friday but it didnt show up till Monday afternoon so I didnt need it anymore. Don't believe what they say on shipping. To return it I need to pay shipping. Not acceptable. Trying to sell it now. Rated as 1 because I never used it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Matt Matt
Mr
This is junk. It has no power it bogs down in sandy soil. I got half a hole dug and it died. I tried to restart it and the pull rope just freespins. I’m trying to get my money back. Don’t buy just dig the holes by hand.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Matt Matt
Auger
Ran great for the first few holes of my deck build project then started running bad and not taking throttle, bogging down and cutting off. Then Throttle got stuck and ripped it out of my hands and it was just spinning in circles. I understand this is a cheap product but my expectations were better than what the product was. Will not buy again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Andrews Justin Andrews
Junk
Throttle sticks, won’t prime, carburetor issues! Guess that’s what you get when you buy cheap
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Taylor Taylor
Merchant Construction
The motor fires up but the auger barely starts to spin then will do nothing at all.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Philip Briley Philip Briley
First unit DOA. Second unit having issues.
The first unit did not work. They sent me a replacement unit that worked for one hole then started having issues. Not pleased.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Sullivan Scott Sullivan
Owner
The throttle was stuck in wide open position. When I functioned the throttle in attempt to slow down the RPM the throttle cable broke.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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