Customer Reviews for VEVOR Gas Post Hole Digger 63CC 2400W with 20.3 cm Drill Bits & 1 Extension Rod

Worked good for the first 12 holes.Then I used it again and I kept losing power or it just died.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This thing is absolutely worthless! It starts fine, barely idles & only runs at full throttle which is barely enough speed to turn the auger when it isn’t in the ground actually getting it to make a hole is a complete joke. This isn’t the first time I’ve had a problem with a VEVOR product and it’s definitely left me with a bad attitude about their gas powered products. I’ll be taking it to a top quality small engine mechanic that I know & hopefully he can get it to run right. Do t buy this trash, go buy a better quality unit somewhere else.

I never got this package

Been trying to get a refund. Customer service is only live chat that messages you at 2am in the morning. I've got 2 replies telling me to watch a video on how to start it.... we all know how to start the machines, they're all the same. Put in fuel, turn on switch, prime it, choke it, pull the cord.... Just get me my refund for Christ sakes. IT DOESNT START!!!

Bought brand new, arrived looked good, assembled and would not crank, spent hours trying to crank. Called customer service mulitiple times and got the same old answer, would 24-72 hours respond with a solution, no call back! Immediately requested to return per their policy, wasted 3 weeks going back and forth with emails and nothing! They requested I send the a video if digger not cranking, I did! No refund just more crap emails. Finally send an email to me taiking how troublesome a refund would and how mush hassel it would bee . They offered me $37 for a refund and I keep the digger, out of frustation I took it, still don't crank. Went to Harbofreight bout another gas hoe digger and it worked on the second crank, 1000x better than the crap these people are peddling. DONT BUY FROM VEVOR! DO YOUR RESEARCH/.

Small and practical but very hard to start I have had it for months and it has always been a pain to start

Product arrived defective and so far customer service has failed to help at all. This piece of equipment was easy to put together but unfortunately it was manufactured poorly. The wire that connects the trigger( for acceleration) to the motor is too long so when the trigger is pulled , nothing happens

Break in the space of 6 months I like it but I need a replacement I don’t think I get my money back worth

I bought this and the auger turned about 4 revolutions and stopped. It won't work now and I've went back and forth with Vevor for a week now trying to get a refund or replacement. They are not being easy to deal with. I have bought several items from vevor but will NEVER buy another and will stop promoting their business to my friends if they do not make this right. It is brand new and that was my first time using it. Don't waste your money on this pile of junk. Make things right Vevor, I've been a good customer and don't deserve the run around.

I bought this item over two weeks ago. I have been getting the run around since the purchase. It did not work from the beginning never even broke ground. I reached out they sent me user guides I responded again they asked common sense questions like I can’t run a machine. We have a landscape company I am well versed in prepping priming and maintaining machines. I am certified in small engine repair. I am not going to fix what came broken. I want a new one and or refund but obviously they aren’t doing that. I sent not one but two videos of what it was or should I say what it was not doing. It seems to maybe have a sheared pin but not opening to find out or that will be another reason they can use to not help me. Horrible horrible customer service/support. My next move is better business Bureau because then they will have to give an appropriate response. I have bought several items in past from vevor but never again.