Customer Reviews for Handrail Picket #1 Fits 1 Step Matte Black

Easily installed. Good aid for older guests in accessing patio.

UPDATE: After writing my initial review - the company reached out and offered a replacement or full refund. I must say that I am very impressed with their responsiveness and eagerness to make the situation right. I would not hesitate to purchase from them again - given how they stand behind their products.Original review: During install the main post sheared at the base plate connection. I have tried to fix it with jb-weld though I definitely question the durability. It does not feel like it will last more than a couple years.

We really like our new handrail

Looks great and very sturdy.

Looks great very strong and great to get up the stairs now ??? very very happy

A really sturdy rail with a good range of adjustment. You have to build it which went fine so not an issue. Would certainly recommend this product and looks good to.

Installed 3 of these rails. Pretty easy to install. Did not use the concrete anchors that came with it. Bought better anchors. Nice looking, but I guarantee you will have to touch up the paint in places when received. Out of the box, a few noticeable scratches on each rail. No big deal though. Solid, fits well together and self explanatory assembly. 1 page of assembly instructions included, but thats all I needed. One annoying thing, ALL the nuts, bolts and washers that WERE in a plastic bag ended up ALL over inside the box. 3 out of the 3 boxes I received were the same, parts scattered all over inside and a torn bag. I came up a couple bolts short and a couple washers short. They must have made their way out of the box. PLEASE use some sort of cloth bag or box for the parts, not a thin plastic bag. Overall, I am happy with the product, and plan on getting one more

Perfect for my steps very sturdy

I ordered this stair railing hoping it would fit nicely on my garage door steps. I was pleasantly surprised to have it delivered to my front door less than a week later. It looked so good that I took it to my front porch to see how it would look there, and it was a perfect fit. My wife loved it! I was able to install it without a bit of trouble and it provides strong and stable support for us when we come and go through the garage. It looked so good we ordered two more to go on the front steps of our home. Cannot wait to install it and will send pictures of it once it's installed. Great company and a superb product. I plan to order at least one more stair railing for a one or two step side entrance to my home, if they have one.

Used at a Citgo gas station