Customer Reviews for Handrail Picket #1 Fits 1 Step Matte Black

Instructions could be better but the handrail is very sturdy and attached well to the concrete. Base caps were difficult to get in place.

Je recommande : Livraison rapide, solide, simple à poser, bel aspect, aurais aimé les chevilles plus longues comme celles livrées avec la rampe 4/5 marches .

The product arrived with one of the pieces bent, so I contacted the company and they told me to just un-bend it myself so I did that and it resulted in minor scratches. Finished product is sturdy, but it does look a bit clunky - see photos. Also, the part that covers the bolts is flimsy and it looks like it will fall apart soon. I think it is missing the screws to anchor it in place.

These railings are very good. I wish the directions had words on them however. I have purchased these several times and have kind of figured out how they work. I'm still left with eight screws at the end for some reason and I don't know what those are for. The directions are only diagrams so I have nothing to refer to. Plus the last two I purchased I had to trim and drill the railings on the side to make them fit. Overall a very good product except for those few items.

The one complaint I have on this product, it would have been nice if the instructions would have indicated what size drill bit should be used when put the railing into concrete. When I called for help there was none. Very poor information.

The railing is sturdy and improves the look of the front of my house. The hardware could be a little better quality because I snapped the head off of one of the bolts. Other then that it is a great product that I would recommend to anyone.

I enjoy having the rail for my front door steps. The rails were easy to put together. The anchor bolts were a problem. Once the holes were drilled into the concrete and with the post base centered over the newly drilled hole the first anchor worked as expected, the next 2 would not tighten as planned. The bottom nut was turning with the bolt but not tightening up. I had to pull the 2nd and 3rd bolt out go to Home Depot and buy a package of bolts and they worked much better.

I enjoy having the rail for my front door steps. The rails were easy to put together. The anchor bolts were a problem. Once the holes were drilled into the concrete and with the post base centered over the newly drilled hole the first anchor worked as expected, the next 2 would not tighten as planned. The bottom nut was turning with the bolt but not tightening up. I had to pull the 2nd and 3rd bolt out go to Home Depot and buy a package of bolts and they worked much better.

The two railings I ordered are very beautiful designed but unfortunately the paint was chipped and the person handling they can't did a very nice job to try to make up for it. I would have preferred to get the top rail unblemished but I do appreciate the consideration.

The second set was fine. The first set did NOT have the provided I me but stillcoverings for the base. I've asked for a set gambit reverie it! to be