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Handrail Picket #1 Fits 1 Step Matte Black

Customer Reviews for Handrail Picket #1 Fits 1 Step Matte Black

Iron Railing Type Step 1 or 2
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Customer Reviews

4 Out of 5
Based on 139 reviews
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139 Reviews
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Robert W Rigg Robert W Rigg
Great buy!
Iron Railing Type Step 2 or 3
Gloss finish is nice. Fit well and had everything I needed to install it. (Except for my hammer drill)
0 people found this helpful
Bill Bill
concrete sinkers and lags were poor
Iron Railing Type Step 2 or 3
WE had to buy new sinkers and lags to affix to our brick stairs because the ones in the kit were not holding well. The finished railing was very nice, the handrail is sturdy and it looks great on the front porch.
0 people found this helpful
David David
Ok, to buy
Iron Railing Type Step 2 or 3
Would like to had better instructions,anchor bolts very cheap, Had no idea what drill size to use. no drill, Had to buy new anchor bolts.
0 people found this helpful
Lauralu Lauralu
Sturdy design
Iron Railing Type Step 2 or 3
Nice and sturdy design. Thought it was a set of two for the price, only down side.
0 people found this helpful
Merilee Ballard Merilee Ballard
This worked perfectly on our entry porch!
Iron Railing Type Step 2 or 3
Looks nice and is very sturdy.
0 people found this helpful
SCI SWEWERS SCI SWEWERS
Balustrade
Iron Railing Type Step 2 or 3
Il faudrait mettre des vis à la bonne longueur, car elles sont trop longue donc dangereux pour la sécurité.
0 people found this helpful
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Max Max
matige kwaliteit
Iron Railing Type Step 1 or 2
Handige leuning, maar kwaliteit is matig. Na 2 weken al roestvorming, dus leuning opnieuw gespoten.
0 people found this helpful
Customer Service Reply: Hallo! We stellen het enorm op prijs dat u uw winkelervaring met ons deelt. Het helpt ons enorm om te verbeteren. We zullen uw feedback doorgeven aan het betreffende team zodat we de nodige verbeteringen kunnen doorvoeren. Nogmaals bedankt voor uw waardevolle feedback! Het spijt ons te horen dat ons product u problemen heeft bezorgd. We begrijpen hoe frustrerend een storing tijdens gebruik kan zijn. We willen dit graag zo snel mogelijk voor u oplossen! Vergeet ook niet dat u contact kunt opnemen met onze livechat of onze e-mailklantenservice om u te helpen!
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Scott Ferguson Scott Ferguson
Customer
Both rails arrived damaged. Neither was the right size and couldn't be used. The company refused to refund my purchase. Don't buy from this company!
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
I Tried I Tried
RDW
Iron Railing Type Step 2 or 3
Ordered the railing but they sent a diesel heater instead. Cancelled the railing order To their credit, they refunded the railing cost and told me to keep the heater. Ordered the railing (same one) elsewhere.
0 people found this helpful
Customer Service Reply: Dear valued customer,we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns.We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.

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