Customer Reviews for Vevor 25l Reptile Herp Nursery Egg Incubator Snake Tortoise Breeding Hatch

I bought this incubator and it ended up being one of the most annoying purchases I've ever made. Here's a detailed timeline of my experience with Vevor's customer care and this product : I complained that the incubator was not heating up properly on September 6, 2024. My thermometer read just 22°C, but the LCD read 32°C. My batch of eggs, valued at €350 each, were in danger, and the ventilator was on all the time. I spoke with customer support and stressed the seriousness of the problem. Vevor replied on September 10, 2024, requesting additional patience as they hadn't received a response from their production department. September 14, 2024: Vevor responded in a generic manner once more, stating that the problem would be fixed "as soon as possible." September 15, 2024: They acknowledged that a defective control board was the cause of the problem and said that a replacement will be sent in ten to fifteen days. However, because it was obvious that my damaged eggs would not recover, I requested reimbursement. Given the value of the eggs, their offer of €20 was offensive October 10, 2024: I followed up because the replacement part hadn’t arrived after 15 days. Vevor apologized and promised an update in 1–2 days. October 12, 2024: Vevor acknowledged that it's possible the replacement part was misplaced in transit. They asked me to fix it locally and provided me €40 in compensation. I turned this down because €40 wouldn't even pay for repairs. October 13, 2024: Although the product was still covered under warranty, they still wanted me to fix it myself even though they had raised the reimbursement amount to €70. I also declined this offer, expressing frustration with their lack of responsibility. After weeks of back and forth, they finally issued me a €116.99 -20€ refund that they gave me as compensation for eggs :D and allowed me to retain the damaged device that I have to fix if I want to use it. the hassle and lack of accountability from Vevor left a bad taste. Conclusion: This incubator is unreliable and not worth the stress. The temperature control is faulty, leading to potentially disastrous results for your eggs. Vevor's customer service is slow, unresponsive, and unwilling to take proper responsibility. It took over a month to get any semblance of resolution, and I still had to deal with damaged eggs and endless frustration. Avoid this product and company at all costs if you value your time, money, and peace of mind.

Very satisfy with this product. I can rekommended, It´s easy to use and very simple ta handle. I have two, and because it+s not så big is easy to transport and place in tha car or over the table etc I really like it, and I think that the price its very accesible. :)

Good* Using it as a dough proofing cabinet for home baking. Does the job well, no complaints. The internal dimensions allow for two Pyrex 3l bowls to be used at the same time. Good enough* The temperature controller seems to be not a PID one, but unsophisticated ON/OFF with 1 degree threshold. Meaning that if set to 27 it will constantly fluctuate between 26 and 28. It is good enough for my case. Bad* Shelves are made of very brittle plastic, so take care or they will crack.

I use this incubarot in my biodesign practice and it's very versatile and fantastic. Not very energy intensive, quiet and the light can be turned off if you don't need it. I'm definitely sattisfied.

The item was delivered promptly on Saturday, less than 48 hours after it was ordered. We are pleased with the performance. It is works as advertised. Thank you for your service

tr_ bon produit , _anche , perd pas la chaleur ni l_ydrom_rie , 3 niveaux ( 2 _ag_e et le sol ) , apres soyez vigilant car il y a une perte de 0.5 a 1C avec la temp_ature demand_ , perso je l'utilise pour des tortues Grecques ( oeufs) , affichage a 33 en haut on a 32.2 et en bas 31.1 avec des thermom_re digitaux ( non fournis) j'ai rajouter un hydrom_re coll au fond du 2eme _age et je suis a 70% depuis le depuis , ensuite j'ai mis sur programmateur pour que l'incubateur s'arrette de 20h a 8h du mat pour simuler la baisse de temperature des nuits , le matin les themo affiche 24c ! donc nickel !!les ventilos sont un peu bruyant mais ca va tres supportable , juste l'ouverture de la porte qui "claque " un peu , mais comme on l'ouvre pas trop ca peu aller !

en apparence beau produit pas encor mi en fonctions

Ich verwende es f_ Kronengeckoszucht Funktioniert einwandfrei. Leicht zu bedienen.

Ich nutze ihn f_ eine Teststelle um die Tests auf Zimmertemperatur zu halten. Einen Stern Abzug f_ den oberen Ventilator, der ungesch_zt ist und ich des ?fteren an den Propeller komme. Er l?uft jedoch einwandfrei weiter.

Had one of these two years. Keeps temp well and isn't to noisy easily cleaned. An all round great machine