Machine arrived quickly and was packaged well. Assembly was five minutes and working on a drain in ten. The thing worked well and I only have a couple misgivings. First is the tool supplied to change heads or disconnect the sections could be better replaced by a small flat head screwdriver. The second issue was that once a section of the heavy spring gets torqued a little bit by getting into a clog, it doesn’t want to feed through the the machine and must be attached in front of the machine and fed in reverse to then put it in the pipe. It’s a simple but effective machine and good value. The added small drum for sinks and showers is a bonus I haven’t used yet, but looks like it will be good as well.